Introduction xxxiv Chapter 1 Introduction to Personal Computer Hardware 1 Study Guide 2 Personal Computers 2 PC Components 3 Computer Disassembly 21 Labs and Activities 22 1.3.2.1 Lab - Safety 23 Objectives 23 Background / Scenarios 23 Suggested Resources 23 Instructions 23 Reflection Questions 26 1.3.2.3 Lab - Disassemble a Computer 27 Introduction 27 Recommended Tools 27 Instructions 27 Chapter 2 PC Assembly 33 Study Guide 34 Assemble the Computer 34 Labs and Activities 44 Command Reference 44 2.1.
2.5 Lab-Install the Power Supply 45 Introduction 45 2.1.3.10 Lab-Install the Motherboard in a Computer 46 Introduction 46 2.1.4.7 Lab-Install the Drives 48 Introduction 48 2.
1.5.6 Lab-Install Adapter Cards 49 Introduction 49 2.1.7.4 Lab-Install Internal Cables 51 Introduction 51 2.1.7.
8 Lab-Install Front Panel Cables 53 Introduction 53 2.1.7.11 Lab-Complete the Computer Assembly 54 Introduction 54 Chapter 3 Advanced Computer Hardware 55 Study Guide 56 Boot the Computer 56 Electrical Power 58 Advanced Computer Functionality 59 Computer Configuration 71 Protecting the Environment 72 Labs and Activities 74 Command Reference 74 3.1.1.6 Lab-Investigate BIOS or UEFI Settings 75 Introduction 75 3.1.
2.5 Lab-Search for BIOS or UEFI Firmware Updates 78 Introduction 78 3.1.2.6 Lab-Install Windows 80 3.1.2.7 Lab-Install Third-Party Software in Windows 83 Introduction 83 3.
2.1.3 Lab-Ohm''s Law 85 3.4.1.7 Lab-Research a Hardware Upgrade 86 Introduction 86 Chapter 4 Preventive Maintenance and Troubleshooting 89 Study Guide 90 Preventive Maintenance 90 Troubleshooting Process 91 Labs and Activities 96 Command Reference 96 4.2.3.
5 Lab-Use a Multimeter and a Power Supply Tester 97 4.2.3.6 Lab-Troubleshoot Hardware Problems 101 Chapter 5 Networking Concepts 105 Study Guide 106 Network Components and Types 106 Networking Protocols, Standards, and Services 109 Network Devices 114 Network Cables 116 Labs and Activities 122 Command Reference 122 5.4.2.8 Lab-Build and Test a Network Cable 123 Chapter 6 Applied Networking 129 Study Guide 130 Device-to-Network Connections 130 Network Troubleshooting 134 Labs and Activities 138 Command Reference 138 6.1.
2.1 Packet Tracer-Add Computers to an Existing Network 139 6.1.2.7 Lab-Configure a NIC to Use DHCP in Windows 141 6.1.3.9 Packet Tracer-Connect to a Wireless Network 146 6.
1.3.10 Lab-Configure a Wireless Network 151 6.1.4.7 Packet Tracer-Configure Firewall Settings 156 6.1.4.
8 Lab-Configure Firewall Settings 159 6.1.5.3 Packet Tracer-Configure IoT Devices 163 6.2.2.5 Lab-Troubleshoot Network Problems 165 Chapter 7 Laptops and Other Mobile Devices 167 Study Guide 168 Characteristics of Laptops and Other Mobile Devices 168 Laptop Configuration 170 Laptop Hardware and Component Installation and Configuration 171 Other Mobile Device Hardware Overview 172 Network Connectivity and Email 174 Preventive Maintenance and Troubleshooting Laptops and Other Mobile Devices 176 Basic Troubleshooting Process for Laptops and Other Mobile Devices 177 Labs and Activities 180 Command Reference 180 7.1.
1.10 Lab-Mobile Device Information 181 7.1.2.7 Lab-Research Docking Stations and Port Replicators 182 7.3.1.6 Lab-Research Laptop RAM 185 7.
3.2.4 Lab-Research Laptop Screens 186 7.3.2.7 Lab-Research Laptop Batteries 187 7.3.2.
10 Lab-Research Laptop Drives 189 7.5.1.2 Lab-Mobile Wi-Fi 190 7.7.2.4 Lab-Research Laptop Problems 192 7.7.
2.5 Lab-Gather Information from the Customer 193 7.7.2.6 Investigate Support Websites and Repair Companies 194 Chapter 8 Printers 197 Study Guide 198 Common Printer Features 198 Printer Type Comparison 199 Installing and Configuring Printers 205 Sharing Printers 207 Maintaining and Troubleshooting Printers 208 Labs and Activities 211 Command Reference 211 8.3.1.2 Lab-Install a Printer in Windows 212 8.
4.1.3 Lab-Share a Printer in Windows 214 8.5.2.3 Lab-Perform Preventive Maintenance on an Inkjet Printer 216 8.5.3.
2 Lab-Perform Preventive Maintenance on a Laser Printer 218 Chapter 9 Virtualization and Cloud Computing 221 Study Guide 222 Virtualization 222 Cloud Computing 224 Labs and Activities 228 Command Reference 228 9.1.2.5 Lab-Install Linux in a Virtual Machine and Explore the GUI 229 Chapter 10 Windows Installation 233 Study Guide 234 Modern Operating Systems 234 Disk Management 238 Install Windows 240 Labs and Activities 243 Command Reference 243 10.1.3.4 Lab-Operating System Upgrades 244 Introduction 244 Recommended Equipment 244 Instructions 244 10.2.
1.8 Lab-Create a Partition in Windows 254 Introduction 254 Recommended Equipment 254 Instructions 254 Reflection Question 257 10.3.1.1 Lab-Windows Installation 258 10.3.1.4 Lab-Finalize Windows Installation 261 Objectives 261 Background / Scenario 261 Required Resources 261 Instructions 261 Reflection Question 262 10.
3.3.4 Lab-Boot Methods 263 Objectives 263 Background / Scenario 263 Required Resources 263 Instructions 263 Chapter 11 Windows Configuration 269 Study Guide 270 Windows Desktop and File Explorer 270 Configure Windows with Control Panels 274 System Administration 286 Command-Line Tools 293 Windows Networking 296 Common Preventive Maintenance Techniques for Operating Systems 302 Basic Troubleshooting Process for Windows Operating Systems 303 Labs and Activities 307 Command Reference 307 11.1.2.5 Lab-Configure the Windows Desktop 309 11.1.3.
4 Lab-Work with Task Manager 311 11.1.4.11 Lab-Working with File Explorer 315 11.2.1.5 Lab-Explore Control Panel Categories 319 11.2.
2.3 Lab-User Accounts 322 11.2.2.4 Lab-Permissions 324 Objectives 324 Recommended Equipment 324 Instructions 324 11.2.3.5 Lab-Configure Browser Settings 328 &nbs.