Preface PART I: Labor Relations Overview CHAPTER 1 History and Law The Roots of the American Labor Movement Growth of National Unions Early Judicial Regulation Pro-Labor Legislation The Creation of a National Labor Policy Public Sector Collective Bargaining Summary CASE STUDY 1-1: Interfering with the Employees Right to Unionize CASE STUDY 1-2: Discriminating Against Union Members You Be the Arbitrator: Should an Employees File Be Expunged? EXERCISE: Sources of Labor Relations Information CHAPTER 2 Challenges and Opportunities Workplace Changes The Challenges The Opportunities Employee Teams Why Unionize? Union Growth Areas Workforce Diversity CASE STUDY 2-1: Job Performance CASE STUDY 2-2: Company Unions You Be the Arbitrator: Can a Just Cause Standard Be Satisfied Without Proving Fault? EXERCISE: Attitudes Toward Unions PART II: The Collective Bargaining Process CHAPTER 3 Establishing a Bargaining Unit What Is Collective Bargaining? The National Labor Relations Board Bargaining Unit Determination in Private and Public Sectors Union Structure and Public Sector Unions The Organizing Drive Union Security Individual Rights Within Unions Summary CASE STUDY 3-1: Duty of Fair Representation CASE STUDY 3-2: Employers Unlawful Assistance to Union You Be the Arbitrator: Just Cause for Termination EXERCISE: Certification Election CHAPTER 4 Unfair Labor Practices Organizational Campaigns Union Organizing Strategies Union Avoidance Strategies by Management Unfair Labor Practices by Employers Unfair Labor Practices by Labor Organizations Duty to Bargain in Good Faith Duty to Furnish Information The Authority of the NLRB Unfair Labor Practices in the Public Sector Summary CASE STUDY 4-1: Unfair Labor Practice by an Employer CASE STUDY 4-2: Unfair Labor Practice by a Union You Be the Arbitrator: Bereavement Leave EXERCISE: What Do You Really Know About Organizational Campaign Unfair Labor Practices? CHAPTER 5 Negotiating an Agreement The Bargaining Process Bargaining Techniques Impasse Bargaining in the Public Sector Summary CASE STUDY 5-1: Surface Bargaining CASE STUDY 5-2: Surface Bargaining You Be the Arbitrator: School Bus Drivers EXERCISE: Develop Your Own Negotiating Skills PART III: Cost of Labor Contracts CHAPTER 6 Wage and Salary Issues Union Wage Concerns Management Wage Concerns Negotiated Wage Adjustments Wage Negotiation Issues Wage Surveys Costing Wage Proposals Union Wages and Inflation Public Employee Wage and Salary Issues Summary CASE STUDY 6-1: Premium Pay Rates CASE STUDY 6-2: Incentive Pay You Be the Arbitrator: Scheduling Saturday as Part of the Workweek EXERCISE: Wage Provisions CHAPTER 7 Employee Benefits Issues Concession Bargaining Required Benefits Negotiated Benefits Income Maintenance Plans Health Care Pay for Time Not Worked Premium Pay Employee Services Public Sector Benefits Issues Summary CASE STUDY 7-1: Paid Leaves of Absence CASE STUDY 7-2: Employee Benefits You Be the Arbitrator: Not Working a 40-Hour Week EXERCISE: Flexible Benefit Decisions CHAPTER 8 Job Security and Seniority Job Security Seniority Calculation of Seniority Promotions Layoff and Recall Rights Advanced Notice of Shutdown Shared Work Determining Ability