Preface PART I: Labor Relations Overview CHAPTER 1 History and Law The Roots of the American Labor Movement Growth of National Unions Early Judicial Regulation Pro-Labor Legislation The Creation of a National Labor Policy Public Sector Collective Bargaining Summary CASE STUDY 1-1: Interfering with the Employee''s Right to Unionize CASE STUDY 1-2: Discriminating Against Union Members You Be the Arbitrator: Should an Employee''s File Be Expunged? EXERCISE: Sources of Labor Relations Information CHAPTER 2 Challenges and Opportunities Workplace Changes The Challenges The Opportunities Employee Teams Why Unionize? Union Growth Areas Workforce Diversity CASE STUDY 2-1: Job Performance CASE STUDY 2-2: Company Unions You Be the Arbitrator: Can a "Just Cause" Standard Be Satisfied Without Proving Fault? EXERCISE: Attitudes Toward Unions PART II: The Collective Bargaining Process CHAPTER 3 Establishing a Bargaining Unit What Is Collective Bargaining? The National Labor Relations Board Bargaining Unit Determination in Private and Public Sectors Union Structure and Public Sector Unions The Organizing Drive Union Security Individual Rights Within Unions Summary CASE STUDY 3-1: Duty of Fair Representation CASE STUDY 3-2: Employer''s Unlawful Assistance to Union You Be the Arbitrator: "Just Cause" for Termination EXERCISE: Certification Election CHAPTER 4 Unfair Labor Practices Organizational Campaigns Union Organizing Strategies Union Avoidance Strategies by Management Unfair Labor Practices by Employers Unfair Labor Practices by Labor Organizations Duty to Bargain in Good Faith Duty to Furnish Information The Authority of the NLRB Unfair Labor Practices in the Public Sector Summary CASE STUDY 4-1: Unfair Labor Practice by an Employer CASE STUDY 4-2: Unfair Labor Practice by a Union You Be the Arbitrator: Bereavement Leave EXERCISE: What Do You Really Know About Organizational Campaign Unfair Labor Practices? CHAPTER 5 Negotiating an Agreement The Bargaining Process Bargaining Techniques Impasse Bargaining in the Public Sector Summary CASE STUDY 5-1: Surface Bargaining CASE STUDY 5-2: Surface Bargaining You Be the Arbitrator: School Bus Drivers EXERCISE: Develop Your Own Negotiating Skills PART III: Cost of Labor Contracts CHAPTER 6 Wage and Salary Issues Union Wage Concerns Management Wage Concerns Negotiated Wage Adjustments Wage Negotiation Issues Wage Surveys Costing Wage Proposals Union Wages and Inflation Public Employee Wage and Salary Issues Summary CASE STUDY 6-1: Premium Pay Rates CASE STUDY 6-2: Incentive Pay You Be the Arbitrator: Scheduling Saturday as Part of the Workweek EXERCISE: Wage Provisions CHAPTER 7 Employee Benefits Issues Concession Bargaining Required Benefits Negotiated Benefits Income Maintenance Plans Health Care Pay for Time Not Worked Premium Pay Employee Services Public Sector Benefits Issues Summary CASE STUDY 7-1: Paid Leaves of Absence CASE STUDY 7-2: Employee Benefits You Be the Arbitrator: Not Working a 40-Hour Week EXERCISE: Flexible Benefit Decisions CHAPTER 8 Job Security and Seniority Job Security Seniority Calculation of Seniority Promotions Layoff and Recall Rights Advanced Notice of Shutdown Shared Work Determining Ability Company Mergers Successorship Employee Alcohol and Drug Testing Public Sector Security Issues Summary CASE STUDY 8-1: Relocating Work Without Bargaining CASE STUDY 8-2: Drug Testing You Be the Arbitrator: Subcontracting Work or Union Busting? EXERCISE: Merging Seniority Lists PART IV: The Labor Relations Process in Action CHAPTER 9 Implementing the Collective Bargaining Agreement Reducing an Agreement to Writing Nature of Labor Agreement Contract Enforcement Rights and Prohibited Conduct Public Sector Contract Enforcement Issues Summary CASE STUDY 9-1: Contract Interpretation CASE STUDY 9-2: Duty to Bargain You Be the Arbitrator: Reassignment of Job Duties EXERCISE: Provisional Intent CHAPTER 10 Grievance and Disciplinary Procedures Sources of Employee Grievances Steps in a Grievance Procedure Functions of Grievance Procedures Employee Misconduct Disciplinary Procedures Grievance Mediation Public Sector Grievance Issues Summary CASE STUDY 10-1: Insubordination of a Police Officer While in Pursuit of a Stolen Vehicle CASE STUDY 10-2: Grooming Standards at Southwest Airlines You Be the Arbitrator: Employee Writing Threats EXERCISE: Source of Grievances CHAPTER 11 The Arbitration Process History and Legal State of Arbitration Arbitration of Statutory Rights in Union and Nonunion Cases Types of Arbitration Selecting the Arbitrator Determining Arbitrability Hearing Procedures Case Preparation Contractual Issues Arbitration Issues in the Public Sector Summary CASE STUDY 11-1: Drug and Alcohol Testing CASE STUDY 11-2: Arbitrability You Be the Arbitrator: Alleged Theft of Company Property EXERCISE: Use of the Arbitration Process CHAPTER 12 Comparative Industrial Relations Globalization World Wide Labor Movement International Labour Organization Anglophone Countries European Union Nations Far East Nations Summary CASE STUDY 12-1: Insider Trading by Union Official You Be the Arbitrator: Minimum Wage EXERCISE: Attitudes Toward Unions APPENDIX A Collective Bargaining Simulation APPENDIX B Texts of Statutes National Labor Relations Act Labor-Management Relations Act Endnotes Glossary Photo Credits Index.