Executive summary. V About the author.VII Acknowledgements.IX Part One: Effective Governance Models and Measurements of Success Chapter 1:The norm A C Or law firm 1.0. 1 Chapter 2: Other models. 7 International jurisdictions. 7 The US model.

9 Alternative business practices. 9 Chapter 3: 21st century governance A C Or law firm 2.0. 13 The small firm. 13 The medium-sized firm. 16 Example A C Firm C. 18 Supporting the business. 19 The larger law firm.

20 Partnership or limited company. 23 Chapter 4: Roles in the law firm. 25 Managing partner. 26 Senior partner. 27 CEO. 28 Board partners. 29 Non-board partners. 31 Non-executive board members.

32 Other members of the board. 32 Rotation. 33 Benefits. 33 Chapter 5: Change management. 35 Chapter 6: Current measurements of success. 39 Example A C Firm B. 41 Example A C Firm X. 42 Average changes A C 2009 to 2010.

43 Clifford Chance A C Average changes 2009 to 2010. 44 Chapter 7: Other measurements of success. 45 Chapter 8: New measurements of success. 49 Example A C Firm M and Firm N. 49 Example A C Firm X. 50 The starting point A C Revenue and PEP. 51 Net Profit per Fee Earner (NPpFE). 52 Net Profit per Equity Partner (NPpEP).

53 NPpEP as a percentage of revenue. 53 Example A C Firm H. 54 Net Profit per Total Staff (NPpTS). 55 Summary of new external measurements. 57 Internal measurements. 58 Matter contribution. 59 Example A C Firm P. 60 Chapter 9: Improving performance.

65 Part Two: Case Studies Case study 1: Firm A. 69 An evaluation of Firm A AZs governance structure. 70 Case study 2: BrookStreet des Roches. 73 Case study 3: Ashton Graham. 77 Appendix: Law firm comparison data. 79 Index. 107.