Preface xiii PART I Getting Started: Writing the First Drafts Can Engineers Write? 3 IEEE Trans. Prof. Comm. PC-27(1) March 1984 Joan Knapp Preparing to Write the Document: A Worksheet for Situational Analysis in the Workplace 7 IEEE Trans. Prof. Comm. PC-27(1) March 1990 Ronald J. Nelson Issue Trees: A Tool to Aid the Engineering Writer 12 IEEE Trans.

Prof. Comm. PC-37(2) June 1994 Joan Temple Dennett and Michael Hseih Ready, Aim--Write! 21 IEEE Trans. Prof. Comm. PC-31(1) March 1988 Ruth C. Savakinas Beginnings and Endings: Keys to Better Engineering Technical Writing 24 IEEE Trans. Prof.

Comm. PC-40(4) December 1997 Marcia Martens Pierson and Bion L. Pierson Could You Be Clearer? An Examination of the Multiple Perspectives of Clarity 30 IEEE Trans. Prof. Comm. PC-35(2) June 1992 Ronald E. Dulek The Grammar Instinct 34 IEEE Trans. Prof.

Comm. PC-45(2) June 2002 Alan D. Manning Comparing the Two Cultures in Technical Writing 39 IEEE Trans. Prof. Comm. PC-34(2) June 1991 Don Bush PART II Construction and Content: Putting Documents Together Creating a Doc Spec 45 IEEE Trans. Prof. Comm.

PC-42(2) June 1999 Liz Wing Write a Good Technical Report 49 IEEE Trans. Prof. Comm. PC-27(1) March 1984 Gael D. Ulrich How to Avoid the Transitional Ax in Indirect Bad News Messages 55 IEEE Trans. Prof. Comm. PC-34(1) March 1991 Thomas L.

Wiseman Job Hunting: Sharpening Your Competitive Edge 5 IEEE Trans. Prof. Comm. PC-27(4) December 1984 Ron S. Blicq How to Write a Recommendation 6 IEEE Trans. Prof. Comm. PC-27(4) December 1984 Alan D.

Wilcox Some Guidance on Preparing Technical Articles for Publication 7 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Richard Manley, Judith Graham, and Ralph Baxter Today''s Style Guide:Trusted Tool with Added Potential 8 IEEE Trans. Prof. Comm. PC-41(1) March 1998 Jane Perkins and Cassandra Maloney "Professional Communication" and the "Odor of Mendacity": The Persistent Suspicion that Skillful Writing is Successful Lying 8 IEEE Trans. Prof.

Comm. PC-38(3) September 1995 Edmond H. Weiss PART III Text and Graphics: Presenting Information Visually Editing Visual Media 97 IEEE Trans. Prof. Comm. PC-41(1) March 1998 Thomas R. Williams and Deborah A. Harkus Visual Discriminability of Headings in Text 110 IEEE Trans.

Prof. Comm. PC-35(2) June 1992 Thomas R. Williams and Jan H. Spyridakis Choosing the Right Graph 117 IEEE Trans. Prof. Comm. PC-45(1) March 2002 Jean-Luc Doumont and Philippe Vandenbroek Table Construction: Do''s and Don''ts 123 IEEE Trans.

Prof. Comm. PC-32(1) March 1989 Eva Dukes Safety Labels: What to Put in Them, How to Write Them, and Where to Place Them 128 IEEE Trans. Prof. Comm. PC-30(3) September 1987 Christopher Velotta Editing Math: What to Do with the Symbols 134 IEEE Trans. Prof. Comm.

PC-33(3) June 1990 Barry W. Burton Displaying Scientific Graphics on Computer 138 IEEE Trans. Prof. Comm. PC-40(2) June 1997 Janet E. Lincoln and Donald L. Monk PART IV Manuals and Procedures: Giving Directions that Work Designing and Writing Operating Manuals 155 IEEE Trans. Prof.

Comm. PC-27(1) March 1984 Lidia Lopinto Manual Dexterity--What Makes Instructional Manuals Usable 158 IEEE Trans. Prof. Comm. PC-27(2) June 1984 James P. Gleason and Joan P. Wackerman Selecting and Switching: Some Advantages of Diagrams Over Tables and Lists for Presenting Instructions 161 IEEE Trans. Prof.

Comm. PC-41(4) December 1998 Angelique Boekelder and Michael Steehouder Using a Structured Design Analysis To Simplify Complex In-House Computer Manuals 174 IEEE Trans. Prof. Comm. PC-35(1) March 1992 John S. Craig Single-Source Manuals 180 IEEE Trans. Prof. Comm.

PC-37(2) June 1994 Gary Bist The Effects of Screen Captures in Manuals: A Textual and Two Visual Manuals Compared 187 IEEE Trans. Prof. Comm. PC-42(2) June 1999 Mark Gellevij, Hans van der Meij, Ton deJong, and Jules Pieters The User Edit: Making Manuals Easier to Use 202 IEEE Trans. Prof. Comm. PC-24(1) March 1981 Marshall A. Atlas PART V Proposals: Writing to Win the Customer Fifteen Questions to Help You Write Winning Proposals 207 IEEE Trans.

Prof. Comm. PC-26(2) June 1983 T. M. Georges The Short Proposal:Versatile Tool for Communicating Corporate Culture in Competitive Climates 208 IEEE Trans. Prof. Comm. PC-32(2) June 1989 Bernard E.

Budish and Richard L. Sandhusen Technical Writing and Illustrating Strategies for Winning Government Contracts 213 IEEE Trans. Prof. Comm. PC-28(2) June 1992 Robert B. Greenly Storyboarding Can Help Your Proposal 219 IEEE Trans. Prof. Comm.

PC-32(1) March 1989 Robert A. Barakat Developing Winning Proposal Strategies 225 IEEE Trans. Prof. Comm. PC-34(3) September 1991 Robert A. Barakat Clarification Questions That Work 235 IEEE Trans. Prof. Comm.

PC-31(2) June 1988 Annette D. Reilly Proposals: Write to Win 238 IEEE Trans. Prof. Comm. PC-26(2) June 1983 Clark E. Beck Broadening Employment Horizons:Transferring Proposal Writing Skills from For-Profit to Nonprofit Organizations 240 IEEE Trans. Prof. Comm.

PC-39(2) June 1996 Sherry Shebley Hamilton PART VI Revising and Editing: Refining Your Documents Theory and Practice of Editing Processes in Technical Communication 247 IEEE Trans. Prof. Comm. PC-28(1) March 1985 Roger E. Masse When the Basics Aren''t Enough: Finding a Comprehensive Editor 256 IEEE Trans. Prof. Comm. PC-37(3) September 1994 Laurel K.

Grove Collaborative Writing in the Workplace 260 IEEE Trans. Prof. Comm. PC-32(3) September 1989 Charles R. Stratton Reverse Engineering: The Outline As Document Restructuring Tool 265 IEEE Trans. Prof. Comm. PC-29(3) September 1986 Dietrich Rathjens How Writing Helps R&D Work 271 IEEE Trans.

Prof. Comm. PC-30(2) June 1987 Herbert B. Michaelson The Paradox of Revision: A Study of Writing as a Product in the Revision of Manuals 271 IEEE Trans. Prof. Comm. PC-39(1) March 1996 Alice I. Philbin and Melissa M.

Spirek Online Editing: Mark-Up Models and the Workplace Lives of Editors and Writers 279 IEEE Trans. Prof. Comm. PC-38(3) June 1995 David K. Farkas and Steven E. Poltrock PART VII Oral Presentations: Speaking Effectively to Groups A Quick and Easy Strategy for Organizing a Speech 289 IEEE Trans. Prof. Comm.

PC-33(3) September 1990 Richard A. Lindeborg A Good Speech is Worth a Thousand (Written) Words 293 IEEE Trans. Prof. Comm. PC-27(1) March 1984 Bert Decker The Engineering Presentation--Some Ideas on How to Approach and Present It 296 IEEE Trans. Prof. Comm. PC-26(4) December 1983 Ronald C.

Rosenburg Authenticity Beats Eloquence 299 IEEE Trans. Prof. Comm. PC-30(2) June 1987 Susan Dressel and Joe Chew Handling a Hostile Audience--With Your Eyes 301 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Gilda Carle Improving Oral Marketing Presentations in the Technology-Based Company 304 IEEE Trans. Prof.

Comm. PC-31(2) June 1988 Michael F. Warlum Illustrations in Oral Presentations: Photographs 308 IEEE Trans. Prof. Comm. PC-41(3) September 1998 Thomas Walsh Producing a Video on a Technical Subject: A Guide 312 IEEE Trans. Prof. Comm.

PC-36(2) June 1993 Danny Dowhal, Gary Bist, Peter Kohlman, Stan Musker, and Heather Rogers PART VIII Listening, Meeting, and Teamwork:Working with Others to Get Results You Haven''t Heard a Word I Said: Getting Managers to Listen 323 IEEE Trans. Prof. Comm. PC-37(1) March 1994 Jo Procter Becoming an Effective Listener 326 IEEE Trans. Prof. Comm. PC-23(2) June 1980 Marion E. Haynes Toward Better Meetings: A Psychologist''s View 330 IEEE Trans.

Prof. Comm. PC-24(3) September 1981 Eugene Raudsepp Presenting the Successful Technical Seminar 333 IEEE Trans. Prof. Comm. PC-26(1) March 1983 Thomas Ealey Project Characteristics and Group Communication: An Investigation 336 IEEE Trans. Prof. Comm.

PC-45(2) June 2002 Tom L. Roberts, Paul H. Cheney, and Paul D. Sweeney Between Silence and Voice: Communicating in Cross-Functional Project Teams 351 IEEE Trans. Prof. Comm. PC-34(1) March 1991.