Introduction PART ONE The Fundamentals 1 This Business Would Be Great. If It Weren't For The Tenants Make a start Learn to love your tenants 2 Next Level HMOs Creating attractive properties What is an HMO? The Next Level HMO® 3 What Is Co-living? HMOs versus co-living 4 The Tenant First Method The problem with housing Who is shared living for? The five principles of a Next Level Landlord PART TWO Focus 5 Focus On The Basics The HMO HMO licensing Residential property use classes Our definition of HMO 6 Focus On The Business Defining your mission, vision and values Strategy 7 Your Brand And Blueprint Branding Your blueprint Design for your tenants Staging your property PART THREE Insight 8 Insight Into Place Where to start? Supply versus demand Speak to agents Visualise the area 9 Insight Into People Assessing the demographic Market research 10 Insight Into Planning The easy way: permitted development rights Maximising houses through permitted development The hard way: maximising property through planning gain Permitted development for commercial buildings Prior notification pointers Full planning permission to maximise a property Co-living as a planning concept 11 Insight Into Property Create your specific hunting brief Work the agents Network Use websites effectively Bid at auctions Use vendor finance and lease options Leverage online tools Leverage sourcing agents PART FOUR Review And Deliver 12 Analysing HMO Deals Yield versus return Deal analysis Income analysis Revisiting return on cash invested How to structure an offer Offer conditions 13 Raising Funding Where's the money? Types of finance 14 Build Your Team And Check Their Knowledge Your power team Building regulations Health and safety: construction design and management regulations New-build warranties Party wall agreements Refurbishment sequence PART FIVE Service 15 Attracting Prospective Tenants The Co-living Approach Captivating your customer Outreach Listen Be reliable Ask for feedback 16 Getting Customers Over The Line Viewing 17 Getting The Right House Dynamic Interviewing potential housemates Nurture your customers Who should manage the property? PART SIX Thrive 18 Systems Incomes and outgoings Staff Prioritise personal development 19 Sustainable Utilities The build process Furnishings 20 Socialising And Scaling Social media Networking Strategy Finance Conclusion The HMO market is too busy for me Every other investor is doing this I don't have the time or money Acknowledgements The Author Contact.