Praise for Activity-Based Management for Financial Institutions Driving Bottom-Line Results "Brent's book astutely addresses the common struggles of ABC/M value realization. The issues are seldom the design, but the implementation of ABM and a well-planned organizational change management discipline to drive sustainable change and business benefit. Activity-Based Management for Financial Institutions is a must-read for practitioners trying to maximize the value of ABC/M--regardless of the industry." -- Allen Friedman, President, Americas, Celerant Consulting " Activity-Based Management for Financial Institutions puts the emphasis of ABC/M where it belongs--on shareholder value. Brent's methods for driving change within organizations work. I have personally witnessed millions of dollars in benefits as a result of using the organizational change process detailed in this book. For those people seeking to really make a difference using ABC/M, read this book!" -- Jeffrey Kelly, CFO, RenaissanceRe Holdings Ltd., former vice chairman, National City Corporation Evaluate your institution's processes and improve its decision-making and its bottom line-- all through Activity-Based Management (ABM) Turn to Activity-Based Management for Financial Institutions: Driving Bottom-Line Results for cutting-edge guidance about: Costing, chargeback, and pricing Bank branch profitability Implementing activity-based costing (ABC) Implementing ABM Structuring your organization and process for success ABC/M in shared services Managing organizational change The importance of organizational change management Avoiding the pitfalls: lessons learned Beyond ABM Designed to help you actually drive bottom-line results--rather than help you make the most technically sophisticated ABC model-- Activity-Based Management for Financial Institutions: Driving Bottom-Line Results is filled with the templates, tools, and techniques that work to improve your odds of a successful ABC/M implementation.

Delivering valuable lessons for any financial institution thinking about ABM, about to start ABM, or even recovering from a failure with ABM, author and industry leader Brent Bahnub draws from his years of experience to show you what works . and what doesn't.