"Nothing is more important to the productivity of an organization than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and jargon-free tone, " Recruiting, Interviewing, Selecting & Orienting New Employees" is now in its Fourth Edition, with fresh information on today's recruitment challenges, interview methods such as peer interviewing and video interviews, documentation issues, reference-checking guidelines, and new orientation programs. Readers will also find expanded coverage of electronic recruiting and other recruitment sources, applicant testing, and much more. The book comes packed with a full complement of step-by-step guidelines, ready-to-use interview questions and scripts, forms and checklists, and other valuable hiring tools that will help get great employees on board quickly and effectively.".