Acknowledgments Foreword Introduction PART I Quality Management Core Concepts 1 Quality Management in SAP ERP 1.1 Organizational Structures in SAP ERP Quality Management in the SAP Landscape Business Processes in QM Integration with Other Components Summary 2 Quality Planning 2.1 Quality Management View in Material Master Master Record Master Recipe or Routing Reference Operation Set Work Center Inspection Method Quality Agreements Quality Information Record Master Inspection Characteristic (MIC) Sampling Procedure Inspection Plan Material Specification Summary 3 Quality Inspection 3.1 Business Processes in Quality Inspection Optimization Features of Inspection Planning and Quality Inspection Multiple Specifications Configuration Basics: Quality Planning and Quality Inspection Summary PART II Quality Management Integration with Logistics Components 4 Integrating QM with Materials Management 4.1 Configuration Basics Procurement Business Processes Pilot Run Inspection: Inspection Type 0102 Subcontracting: Inspection Type 0130 Inventory Management Processes Handling Inspection Stock at QM Activation: Inspection Type 0800 Summary 5 Integrating QM with Production Planning 5.1 Configuration Basics Master Data Business Processes in Production Planning Summary 6 Integrating QM with Sales and Distribution 6.1 Configuration Basics Master Data Business Processes Summary 7 Integrating QM with Plant Maintenance 7.1 Deciding Which SAP ERP Components to Implement Defining Test Equipment Configuration Basics Test Equipment Master Data Business Processes in Test Equipment Management Summary 8 Optimizing Quality Management 8.

1 Dynamic Modification Rule (DMR) Recurring Inspection, Best Before Date, and Shelf Life Expiration Date Active Ingredient Management Batch Derivation Summary PART III Quality Management Workflow Tools 9 Sample Management 9.1 Plant Settings: Sample Management Master Data Business Processes in Sample Management Physical Sample Drawing with Reference: Production Processes Configuration Basics Summary 10 Quality Certificates 10.1 Incoming Quality Certificates Outgoing Quality Certificates Summary 11 Quality Notification 11.1 Workflow Quality Notification in Sales and Distribution Quality Notification in Production Quality Notification in Procurement Quality Notification Tools Configuration Basics: Quality Notification Summary 12 Quality Costs 12.1 Quality-Related Costs Master Data Setup for Quality Costs Business Processes Configuration Basics: Quality Costs Summary 13 Classification 13.1 Overview Assigning the Material Class to the Material Master Finding Objects in Classes Summary 14 Engineering Change Management 14.1 ECM Configuration Change Master Engineering Change Request/Engineering Change Order ECR/ECO Step-by-Step Approach: At a Glance Summary 15 Digital Signature 15.1 Configuration Basics Digital Signature in QM Business Processes Digital Signature Logs Summary 16 Document Management System 16.

1 Configuration Basics: Document Type Business Processes in DMS DMS Integration in QM Processes Summary PART IV Monitoring, Evaluation, and Control in Quality Management 17 Early Warning System 17.1 Overview Set Up EWS Schedule an EWS EWS in Action Exception Analysis Summary 18 Reporting in SAP 18.1 The Basics of Reporting Standard Analyses QM Cockpit for Evaluations Data Browser SAP Query QuickViewer Assign a Transaction Code to a Query Flexible Evaluation Batch Information Cockpit Summary 19 Quality Control 19.1 Vendor Evaluation Quality Level Statistical Process Control (SPC) Summary PART V Continuous Business Process Improvements with Quality Management 20 Audit Management with SAP ERP 20.1 Overview Setting Up Audit Management Business Processes in Audit Management Productivity Tools and Audit Monitor Audit Inspection: Inspection Type 17 Configuration Basics: Audit Management Summary 21 Stability Study 21.1 Integration Aspects Master Data in Stability Study Business Processes in Stability Study Configuration Basics: Stability Study Summary 22 Failure Mode and Effects Analysis (FMEA) and Control Plan . 769 22.1 FMEA Process Overview Set Up FMEA Business Processes in FMEA Question List FMEA Monitor Control Plan Configuration Basics: FMEA and Control Plan Summary Appendices A Glossary B Movement Type Mapping C QM User Tables D QM User Exits E The Author Index.