Table of Contents About the Author Foreword 1. Introduction and Overview of the Three Parts Part I: Mediation Representation 2. Mediation Representation, Acknowledgements 3. Problem-Solving Advocacy in Mediations: A Model of Client Representation 4. Mediation Representation, Table of Contents and Introductory Chapter 5. Are Legal Disputes Just about Money? Answers from Mediators on the Front Line 6. Mediation Representation: Representing Clients Anywhere Part II: Intercultural and International Mediations 7A. International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes (A) 7B.

International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes (B) 8. Protocols for International Arbitrators Who Dare to Settle Cases 9. Mining Mediation Rules for Representation Opportunities and Obstacles 10. Selecting Mediators and Representing Clients in Cross-Cultural Disputes 11. Criteria for Approving Programs to Qualify Mediators for IMI Inter-Cultural Certification 12. Crossing Borders into New Ethical Territory: Ethical Challenges When Mediating Cross-Culturally 13. Outward Bound to Other Cultures: Seven Guidelines for U.S.

Dispute Resolution Trainers Part III: Negotiations 14. Mediation Representation, 3rd Edition, Chapter 1, Negotiating in Mediations 15. Fashioning an Effective Negotiation Style: Choosing between Good Practices, Tactics and Tricks 16. Nelson Mandela as Negotiator: What Can We Learn from Him?.