Introduction xxi Part I: Project Basics Chapter 1 Project Properties and Phases 3 "Do I Know This Already?" Quiz 3 Foundation Topics 7 Definition of a Project 7 Temporary 8 Start and Finish 8 Unique 8 Reason/Purpose 9 Project as Part of a Program 9 Project as Part of a Portfolio 9 Project Phases 10 Initiating Phase 11 Project Charter 11 Business Case 12 High-Level Scope Definition 12 High-Level Risks 12 Stakeholder Register 12 Planning Phase 12 Schedule 13 Scope Management Plan 13 Work Breakdown Structure (WBS) 14 Scope Baseline and Scope Statement 14 Resources 14 Detailed Risks 14 Requirements and the Requirements Management Plan 14 Communication Plan 15 Stakeholder Management Plan 15 Procurement Management Plan 15 Change Management Plan 15 Budget 15 Executing Phase 16 Monitoring and Controlling Phase 16 Issues Log 16 Performance Measuring and Reporting 17 Quality Assurance/Governance 17 Change Control 17 Budget 18 Closing Phase 18 Transition/Integration Plan 18 Project Sign-Off 18 Archiving Project Documents 19 Lessons Learned 19 Releasing Resources 19 Closing Contracts 19 Project Knowledge Areas 19 Project Integration 20 Scope Management 20 Time Management 20 Cost Management 21 Quality Management 21 Human Resource Management 21 Communication Management 21 Risk Management 22 Procurement Management 22 Stakeholder Management 22 Exam Preparation Tasks 23 Chapter 2 Project Roles, Responsibilities, and Team Structures 29 "Do I Know This Already?" Quiz 29 Foundation Topics 33 Project Roles and Responsibilities 33 Project Sponsor 33 Project Manager 33 Project Coordinator 34 Stakeholder 34 Scheduler 35 Project Team 35 Project Management Office (PMO) 36 Project Team Structures 36 Functional Team Structure 37 Matrix Team Structure 38 Projectized Team Structure 40 Exam Preparation Tasks 41 Chapter 3 Project Cost Control 47 "Do I Know This Already?" Quiz 47 Foundation Topics 50 Cost Baseline 50 Total Project Cost 50 Expenditure Tracking and Reporting 50 Cost Control Calculations 51 Earned Value Management (EVM) 52 Forecasting 54 To-Complete Performance Index (TCPI) 56 Reserve Analysis 57 Change Requests 57 Exam Preparation Tasks 58 Chapter 4 Project Schedules 63 "Do I Know This Already?" Quiz 63 Foundation Topics 67 Work Breakdown Structure (WBS) 67 Scheduling Activities 70 Determine Tasks 70 Determine Milestones 71 Determine Task Durations and Start/Finish Dates 71 Set Predecessors and Dependencies 71 Sequence and Prioritize Tasks 72 Determine Critical Path 72 Allocate Resources 76 Set Baseline 77 Set Quality Gates 77 Set Governance Gates 78 Exam Preparation Tasks 78 Chapter 5 Personnel and Physical Resource Management 85 "Do I Know This Already?" Quiz 85 Foundation Topics 89 Personnel Management 89 Team Building and Trust Building 89 Team Selection and Skill Sets 90 Remote Versus In-House 91 Personnel Removal/Replacement 92 Communication Issues 92 Conflict Resolution 94 Smoothing 94 Forcing 94 Compromising 95 Confronting 95 Avoiding 96 Negotiating 97 Resource Management 98 Shared Versus Dedicated Resources 98 Resource Allocation 99 Resource Shortage Versus Overallocation 100 Low-Quality Resources 100 Benched Resources 101 Interproject Dependencies and Resource Contention 101 Exam Preparation Tasks 102 Chapter 6 Agile Methodology 107 "Do I Know This Already?" Quiz 107 Foundation Topics 111 Adaptive Planning 111 Iterative and Incremental Processes 111 Requirements Gathering and User Stories 112 Scrum Development 113 Sprint Planning 114 Daily Scrum Meetings 114 Continuous Feedback 115 Burndown Charts 115 Sc.