Steve Clarke received a BSc in Economics from The University of Kingston Upon Hull, an MBA from the Putteridge Bury Management Centre, The University of Luton, and a PhD in human centred approaches to information systems development from Brunel University � all in the United Kingdom. He is Professor of Information Systems in the University of Hull Business School. Steve has extensive experience in management systems and information systems consultancy and research, focusing primarily on the identification and satisfaction of user needs and issues connected with knowledge management. His research interests include: social theory and information systems practice; strategic planning; and the impact of user involvement in the development of management systems. Major current research is focused on approaches informed by critical social theory.