Chapter 1: The Historical Transformation of Work Work in pre-industrial societies Work in industrial capitalist societies Main features of work in industrial capitalist societies Capitalist industrialization and the primacy of work Crises and industrial capitalism Technological and organizational change The rise of trade unions Women and work in the development of industrial capitalism The dominant conception of work in industrial capitalismChapter 2: Work and Alienation Marxs theory of alienation Blauners technology and alienation thesis Critique of Blauners technology and alienation thesis Empirical research on the Blauner thesisChapter 3: Work and Deskilling Bravermans deskilling thesis Critique of Bravermans deskilling thesis Bravermans supportersChapter 4: Work, Upskilling and Polarization Bells upskilling thesis Critique of Bells upskilling thesis Bell's supporters The polarization of skill?Chapter 5: Industrial Work: Fordism, Neo-Fordism and Post-Fordism The rise of Fordism The development of Fordism beyond the workplace The decline of Fordism Solutions to the crisis of Fordism: neo-Fordism and post-FordismChapter 6: Service Work: Fordism, Neo-Fordism and Post-Fordism Interactive service work The rise of Fordism and interactive service work Interactive service work: neo-Fordism and post-Fordism Knowledge work and the Fordist model of changeChapter 7: Non-Standard Work The destandardization of work thesis Contractural destandardization: self-employment Spatial destandardization: homeworking Temporal destandardization: temporary and part time work Critical evaluation of the destandardization thesisChapter 8: Out of Work: Unemployment Unemployment: meaning and measurement Jahoda's deprivation theory of unemployment Class, age and gender, and the impact of unemployment Critical evaluation of Jahoda's deprivation theory of unemploymentChapter 9: Domestic Work The sociology of domestic work Domestic work: conditions and technology The symmetrical family thesis Critical evaluation of the symmetrical family thesis Explanations of the unequal division of domestic labour Outsourcing domestic workChapter 10: Globalization: Paid and Unpaid Work Globalization Causes of globalization Globalization in action: call centres The transformation of paid work? The transformation of unpaid work? Concluding remarks: continuity and change and 'work'.